Last Updated: August 20, 2025

Refund Policy

14-Day Money Back Guarantee: We stand behind HyperWhisper with a full 14-day money back guarantee. If you're not completely satisfied with your purchase, we'll provide a full refund, no questions asked.

I. Our Commitment to You

At HyperWhisper, we're confident that our AI-powered speech-to-text application will transform how you work with content. However, we understand that software purchases are important decisions, and we want you to feel completely confident in your choice.

That's why we offer a comprehensive 14-day money back guarantee on all HyperWhisper purchases.

II. Refund Eligibility

You are eligible for a full refund if:

• You request the refund within 14 days of your original purchase date
• You purchased HyperWhisper directly from our official website
• You provide your original order confirmation or transaction ID

No questions asked. We don't require you to provide a reason for your refund request, though feedback is always welcome to help us improve.

III. How to Request a Refund

Requesting a refund is simple and straightforward:

1. Contact our support team via email at support@hyperwhisper.com
2. Include your order information - provide your order confirmation number or transaction ID
3. Send from the email address used for your original purchase (for verification)
4. We'll process your request within 1 business day

IV. Refund Processing

Processing Time

• Refund approval: Within 1 business day of your request
• Credit card refunds: 3-5 business days to appear on your statement
• PayPal refunds: Immediate to your PayPal account
• Bank transfers: 5-7 business days depending on your bank

Refund Method

Refunds will be issued using the same payment method you used for your original purchase. We cannot issue refunds to different payment methods or accounts for security reasons.

V. What Happens After a Refund

Once your refund is processed:

• Your HyperWhisper license will be automatically deactivated
• You'll receive a confirmation email with refund details
• You may continue using the software until the deactivation takes effect (usually within 24 hours)

VI. Special Circumstances

Technical Issues

If you're experiencing technical difficulties with HyperWhisper, we encourage you to contact our support team first. Many issues can be resolved quickly, and we're here to help you get the most out of your purchase.

Compatibility Concerns

Before purchasing, please review our system requirements. However, if HyperWhisper doesn't work on your system due to compatibility issues, you're fully covered by our 14-day guarantee.

Feature Requests

While we can't guarantee specific feature implementations, we actively consider user feedback for future updates. Your input helps shape HyperWhisper's development.

VII. Exceptions

Our 14-day money back guarantee applies to all standard purchases. The following situations may have different policies:

• Promotional or discounted purchases: Full refund available, but promotional pricing may not be reapplied to future purchases
• Corporate or volume licenses: May have custom refund terms as specified in your agreement

Cloud Credits Refunds

Our 14-day money back guarantee applies to your HyperWhisper licenseonly. It does not apply to any HyperWhisper Cloud usage credits you have consumed.

• $5 complimentary credits: When you purchase a HyperWhisper license, you are automatically granted $5of HyperWhisper Cloud credits.
• Credits are non-refundable: Any cloud credits you have consumed (including the complimentary $5) are not refundable. Eg, if you purchased $5 of HyperWhisper Cloud credits and consumed $0.50 of credits, you will be refunded $4.50.

VIII. Beyond the 14-Day Period

While our standard guarantee is 14 days, we understand that exceptional circumstances may arise. If you have concerns about your purchase beyond the 14-day period, please don't hesitate to contact our support team. We'll work with you to find a fair solution.

IX. Multiple Purchases

If you've made multiple purchases of HyperWhisper (for different devices or users), each purchase is eligible for its own 14-day refund period from the respective purchase date.

X. Fraudulent Activity

We reserve the right to refuse refunds in cases of suspected fraudulent activity, including but not limited to:

• Repeated purchases and refund requests
• Attempts to obtain multiple refunds for the same license
• Use of stolen payment methods
• Violation of our Terms of Service

XI. Contact Information

For all refund requests and questions about this policy, please contact us:

XII. Policy Updates

We may update this refund policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Significant changes will be communicated via email to recent purchasers.

Your purchase is governed by the refund policy in effect at the time of your purchase.